PRIVACY POLICY

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address

Booking & Travel Information: Passport details, date of birth, emergency contact, dietary requirements, medical conditions

Health Information: Medical history, fitness level, allergies, and any pre-existing conditions relevant to the trek

Payment Information: Credit card or bank details (processed securely via third-party payment providers)

Website Usage: IP address, browser type, pages visited (via cookies and analytics)

2. How We Use Your Information

We use your personal information to:

Process and manage your bookings

Communicate with you about your trek

Provide a safe and personalised trekking experience

Send important pre-departure information

Improve our services and website

Comply with legal obligations

3. Sharing Your Information 

We may share your information with:

Our trusted guides, trip leaders, and ground operators in Nepal

Third-party service providers (e.g. payment processors, insurance partners, accommodation providers)

Government authorities when required by law

We do not sell your personal information to third parties.

4. Health & Sensitive Information

We may collect sensitive health information to ensure your safety on the trek. This information is handled with strict confidentiality and is only used for the purpose of assessing your fitness and ensuring appropriate support during the trip.

5. Data Security 

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. All online payments are processed through secure third-party systems.

6. Your Rights

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information (subject to legal requirements)

Withdraw consent where applicable

To exercise these rights, please contact us at karina.himalayanguiding@gmail.com.

7. Cookies and Website Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to improve user experience. You can manage cookie preferences through your browser settings.

8. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us 

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Himalayan Guiding Australia Email: karina.himalayanguiding@gmail.com  Phone: 0439 046 347